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Terms of Use and Conditions

Help Center Terms of Use and Conditions

​​​​​Notice

Please read these Terms and Conditions carefully. When you access this website and any of its respective pages you are committing yourself to comply with the Terms and Conditions herein described. If you do not agree with the Terms and Conditions described below, do not access this website or any of its respective pages.


Copyright

All images, text, and graphics on these pages and on the screens that these pages display, and the copyrights thereto, are the property of First BanCorp. and/or its subsidiaries, except where otherwise noted.


Registered Trademarks

The First BanCorp., FirstBank, FirstMortgage, FirstBank Insurance, First Leasing, Money Express, Prestamás and FirstBank Overseas names and logos are trade and/or service marks of First BanCorp. and/or its subsidiaries. Likewise, First BanCorp. and/or its subsidiaries can claim registered mark and service marks rights over any marks that appear on this website and any of its pages.


Use of Information and Materials

The information and materials on this website are subject to change. Not all the products and services are available in all geographic areas. Your eligibility for certain products or services is subject to the determination and final acceptance of First BanCorp. and/or its subsidiaries. The information on this website is available for any person to view for informational purposes. No part of this information can be redistributed, copied o reproduced without prior written authorization from First BanCorp. and/or its subsidiaries. Any dated information is published for that date only and we do not assume any obligation or any responsibility of updating or amending such information.

The use of links on this website and its respective pages to visit other web pages is at your own risk. First BanCorp. and/or its subsidiaries does not promote, nor guarantee, the products, information or recommendations, nor are they responsible for any damage that any products or services promoted on third party websites may cause. Third party websites may have a privacy policy, “Cookie” controls, or security guidelines different than those of First BanCorp. and/or its subsidiaries.


Passwords and Security

Certain services offered in or through our website may require you to open an account. You are completely responsible for maintaining the confidentiality of your account information, including your password, and for any other security violation. First BanCorp. is not liable for any loss or damage that may arise from your failure to meet these obligations.


Privacy

To see the Privacy Policy for this website, click here. Additionally, when using this website you are recognizing and agreeing that the transmissions through the Internet are never completely private and secure. You understand that any message or information you send to this website may be read by others.


No Warranty

First BanCorp. and/or its subsidiaries do not promise that the website be free of errors or interruptions. The information displayed on the website is “as is” and “as available” without any kind of warranty, whether explicit or implied, about the accuracy or integrity of the information and the materials, including, without limitation, any warranty of accuracy, adequacy, validity or completeness of the information and materials, title, free of violation, merchantability, use or for a specific use, or free of any computer virus.


Release from Liability

First BanCorp. and/or its subsidiaries are not responsible for any damages including, but not limited to, damages, nuisances, inconveniences, losses or expenses whether direct or indirect, inherent or consequential, that may arise in relation to this website or its use or impossibility of use by any of the parties, or in relation to any loss in yield, errors, omissions, interruption, defect, delay in the operation or transmission, computer virus or failure of the system and the line, even in the event that First BanCorp. and/or its subsidiaries would be informed of the possibility of these damages, nuisances, inconveniences, losses or expenses.


Terms of Use for Online Banking, Mobile Banking, Telephone Banking & Bill Payment System

Additional Terms and Conditions apply for the Online Banking, Mobile Banking, Telephone Banking & Bill Payment System services. Click here to review them.


Information Submitted

The totality of the information that is presented to First BanCorp. and/or through this website will be considered and remain property of First BanCorp. and/or its subsidiaries. First BanCorp. and/or its subsidiaries will be able to use, for any purpose, all ideas, concepts, knowledge or techniques included in the information provided by a visitor through this website and its respective pages. First BanCorp. and/or its subsidiaries will not be subject to any obligation with regards to the confidentiality regarding the information presented except if previously agreed by the First BanCorp. entity and/or its subsidiaries that maintain a direct relationship with the customer​, or as otherwise agreed to or as required by law.