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We all know that Hurricanes Irma & María devastated lives, homes, businesses and the overall community of the U.S. and British Virgin Islands. Given FirstBank’s history in the area and guided by our mission and core values, we are strongly committed to help rebuild the region.

Conscious of the seriousness of this situation, we have crafted various financial relief alternatives for our customers, including:

  • Auto and Personal loans: 90 day automatic payment extension.1

  • Credit Cards: $0 minimum payment for three billing cycles if your account is current.2 Please contact Customer Service at 1-855-701-2265 for additional information.

  • Mortgage Loans: Dedicated Local Telephone Line 340-775-8825

    • To evaluate your situation and provide orientation on available options.
  • Commercial Loans: Dedicated Local Telephone Line 340-775-8871

    • To evaluate your situation and provide orientation on available options.

 

The Virgin Islands and FirstBank are characterized by a strong spirit and resilient character. Together we’ll become even stronger to help overcome the significant challenges created by Irma. We remain committed with each one of you and your communities.