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Mission, Vision & Values


About Us Mission, Vision & Values

​​​​​​​​​​​​​Our Vision

To become a financial institution recognized as the provider of an outstanding customer experience by achieving the highest level of customer satisfaction and loyalty while enhancing shareholder value and supporting the communities we serve.

Our Mission

We partner with our customers to achieve their financial goals through responsive, knowledgeable and caring employees who are committed to shareholder value and the well-being of our communities.

Our Values

All First BanCorp. employees are committed to represent our service values. As team members, our employees are:


  • Honest

  • Respectful

  • Responsible

  • Collaborators

  • Agile

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  • Innovators​

  • Committed to quality

  • Customer focused

  • ​One with their community​