Customer Care

FirstLine Solutions Center
787.725.2511
1.866.695.2511 (Toll-free)

Credit Cards
787.701.2265
1.855.701.2265 (Toll-free)

FirstMortgage
787.283.4120
1.800.983.4120 (Toll-free)

FirstBank Insurance
787.292.4380

Commercial Banking
787.282.2735
(Merchant POS)
787.282.2768
(Commercial Accounts)

Sales

Line of Credit
Reserve Line
Personal Loans
787.282.2800
1.800.981.8000 (Toll-free)

Credit Cards
787.282.1105
1.855.382.1105 (Toll-free)

FirstMortgage
787.760.8100
1.866.910.8100 (Toll-free)

Money Express
787.282.2880
1.800.981.8870 (Toll-free)

Make your Payments

Line of Credit
Reserve Line
Personal Loans
Autos
787.725.2511 (Current)
787.729.8161 (Delayed)

Credit Cards
Attn: Credit Cards
PO Box 9146
San Juan, PR
00908-0146
787.282.6385 (Current)

FirstMortgage
Attn: FirstMortgage
PO Box 9146
San Juan, PR
00908-0146
787.283.4120

FirstBank Insurance
Attn: FirstBank Insurance
PO Box 9146
San Juan, PR
00908-0146
787.292.4380

Money Express
Attn: Money Express
PO Box 9146
San Juan, PR
00908-0146
787.729.8380

Write to us!

Send your written notices to the following address:

FirstLine Solutions Center (Customer Care)​
PO Box 9146
San Juan, PR 00908-0146

Or by e-mail at: customercare@1firstbank.com

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