Customer Care

FirstLine Solutions Center
787-725-2511
1-866-695-2511 (Toll-free)

LUN-DOM
6:00AM - 12AM

Credit Cards
787-701-2265
1-855-701-2265 (Toll-free)

FirstMortgage
787-283-4120
1-800-983-4120 (Toll-free)

FirstBank Insurance
787-292-4380

Commercial Banking

Merchant POS
787-773-5484

First Commercial Service Center
787-729-8290
(Option 2)
1-866-939-8039
(Toll-free)

Banco Santander Customer

Visit bienvenidoafirstbank.com

Sales

Line of Credit
Reserve Line
Personal Loans
787-282-2800
1-800-981-8000 (Toll-free)

Credit Cards
787-282-1105
1-855-382-1105 (Toll-free)

FirstMortgage
787-760-8100
1-866-910-8100 (Toll-free)

Money Express
787-282-2880
1-800-981-8870 (Toll-free)

Make your Payments

Line of Credit
Reserve Line
Personal Loans
Autos
787-725-2511 (Current)
787-729-8161 (Delayed)

Credit Cards
Attn: Credit Cards
PO Box 9146
San Juan, PR
00908-0146
787-282-6385 (Current)

FirstMortgage
Attn: FirstMortgage
PO Box 9146
San Juan, PR
00908-0146
787-283-4120

FirstBank Insurance
Attn: FirstBank Insurance
PO Box 9146
San Juan, PR
00908-0146
787-292-4380

Money Express
Attn: Money Express
PO Box 9146
San Juan, PR
00908-0146
787-729-8380

Write to us!

Send your written notices to the following address:

FirstLine Solutions Center (Customer Care)​
PO Box 9146
San Juan, PR 00908-0146

Or by e-mail at: customercare@1firstbank.com

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