Your security comes first. Learn how Digital Banking keeps your information and transactions protected.
Digital Banking incorporates an enhanced authentication process to keep
your personal information safe at all times.
You will need to establish a unique username and a password consisting of a minimum of 8 characters with at least one upper and lowercase letter, a number and a symbol.
Select one of the images provided that will identify you as a user every time you access your account. This image serves to make sure you are in the official Digital Banking site.
Create a security question and a secret answer in case you need to retrieve your account access or to confirm any changes to your personal information.
Create a PIN to secure your account. The PIN might be required to perform certain monetary transactions. The PIN cannot start with a zero and must contain from 4 to 6 digits.
Access your account information using Touch Id or Face Id recognition on compatible mobile devices.
For your peace of mind and security, each transfer to another person will have to be validated by entering a temporary transfer's code.
If you need assistance,
you may contact us using your preferred channel:
firstname.lastname@example.org or send us a private
in any of our
Copyright © 2020 First BanCorp. All rights reserved.
Opening Account Notice:
Federal Law requires that all financial institutions obtain, verify, and keep records regarding the information that identifies all persons who open accounts. This means that when you open an account, we will ask for your name, address, date of birth and social security or tax identification number as well as other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. In all cases, protection of our customers’ identity and confidentiality of their information is our commitment.