Other Services

Must have the required legal age.

Minimum of 12 payments done.

Fully filled out credit application, including loan number.

Verification of employment and income on an original letterhead, with an original signature.

If you have your own business, include a certified copy of your most recent tax return or a copy with the Treasury stamp, or a copy of the most recent financial statements prepared by an actively licensed CPA.

In the case the applicant is a corporation, the person must a have a corporate resolution authorizing that person to sign all transaction documents.

Services charges may apply.

Your current loan cannot have any pending payments.

Property Insurance company endorsement or evidence that the policy is paid in full and not financed (double interest coverage).

In case there is no insurance evidence provided, we will automatically add a Unilateral coverage to the balance of the loan, which could result in a raise of the monthly payment. If the customer chooses to switch this Unilateral Single Interest coverage, we will only accept a Double Interest one for the term of the contract, paid in total without any financing aid.

If the vehicle has an extended warranty contract, it will be the responsibility of the original owner to notify that such vehicle has been transfered.

Internal revenue stamps, if they apply.

Copy of Social Security card or any other photo ID.

Original license of the vehicle (conventional loan).

Copy of your most recent water, electricity or telephone bill.

10 working days must have passed since the pay-off, except if payment is made in cash.

You can apply for the Title Certificate at our Auto Client Service through FirstLine Solutions Center, at 787.725.2511, or toll free from the Island at 1.866.695.2511, from 6:00am to 12:00 midnight, 7 days a week. You should indicate whether you prefer to receive it by mail or if you prefer to come by and pick it up.

Title will be processed as indicated by the customer in a maximum of five (5) working days.

10 working days must have passed since the pay-off, except if payment is made in cash.​

For additional details, you can call our FirstLine Solutions Center at 787.725.2511, or toll free from the Island at 1.866.695.2511.

Service available at any of our branches.

The customer must be present. If not, the person must bring written authorization and a copy of the customers identification and his identification. Customer must endorse the insurance company’s check.

Check is endorsed only after customer has brought the car in to be inspected.

Loan must be current.

Endorsement of check of up to $800, with a current account.

Endorsement of check from $801-$1,500, with 12 payments, current account and excellent credit.

A check for $1,501-$4,000 is substituted for a check in the name of the customer and the garage with a commercial endorsement, as long as the loan is current, with excellent credit and at least 12 payments have been made.

For checks in excess of 4,000, 50% is retained and the check is emitted for half in the name of the customer and the garage. Once it is repaired, the customer must bring the car to be inspected and pick up the amount retained.