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​​​​​​​​​​Customer Care
FirstLine Solutions Center
787-725-2511
1-866-695-2511 (Toll-free)
Credit Cards
787-701-2265
1-855-701-2265 (Toll-free)
FirstMortgage
787-283-4120
1-800-983-4120 (Toll-free)
FirstBank Insurance
787-292-4380
Commercial Banking
787-282-2735
(Merchant POS)
787-282-2768
(Commercial Accounts)
Sales
Line of Credit
Reserve Line
Personal Loans
787-282-2800
1-800-981-8000 (Toll-free)
Credit Cards
787-282-1105
1-855-382-1105 (Toll-free)
FirstMortgage
787-760-8100
1-866-910-8100 (Toll-free)
Money Express
787-282-2880
1-800-981-8870 (Toll-free)
Make your Payments
Line of Credit
Reserve Line
Personal Loans
Autos
787-725-2511 (Current)
787-729-8161 (Delayed)
Credit Cards
Attn: Credit Cards
PO Box 9146
San Juan, PR
00908-0146
787-282-6385 (Current)
FirstMortgage
Attn: FirstMortgage
PO Box 9146
San Juan, PR
00908-0146
787-283-4120
FirstBank Insurance
Attn: FirstBank Insurance
PO Box 9146
San Juan, PR
00908-0146
787-292-4380
Money Express
Attn: Money Express
PO Box 9146
San Juan, PR
00908-0146
787-729-8380
Customer Care
FirstLine Solutions Center
787-725-2511
1-866-695-2511 (Toll-free)
Credit Cards
787-701-2265
1-855-701-2265 (Toll-free)
FirstMortgage
787-283-4120
1-800-983-4120 (Toll-free)
FirstBank Insurance
787-292-4380
Commercial Banking
787-282-2735
(Merchant POS)
787-282-2768
(Commercial Accounts)
Sales
Make your Payments

Write to us!


Send your written notices to the following address:


FirstLine Solutions Center (Customer Care)​
PO Box 9146
San Juan, PR 00908-0146


Or by e-mail at: customercare@1firstbank.com


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