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E-statements and Notifications

Activate and customize your notifications and alerts to stay informed and in control. Choose the type of alert and how you wish to receive it.

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Account Balance Alerts

Receive alerts when your account balance is under or over the limits you establish. Set up the frequency in which you want to receive your alerts, and if you would like to receive them by email or as push notifications directly to your mobile device. You can assign different alerts for each account.


Account Transaction Alerts

Receive a notification for every payment, transfer or deposit you make through the Digital Banking platform. Select the parameters for the alerts and how you want to receive them. You can assign different alerts to different accounts.


e-Statements

You may activate a notification to receive an email message when your monthly checking or savings account statements become available online. You must be enrolled in the e-Statements service to activate your alerts.

You may only set up notifications and alerts through Digital Banking’s desktop version.

Need help?

Enjoy all the innovation
Digital Banking has to offer.

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Help Center

If you need assistance updating your information, you may contact us using your preferred channel:

If you need assistance updating your information, you may contact us using your preferred channel:

 

Call us

USVI: 1-866-695-2511

BVI: 284-494-2662

 

Email us

customercare@1firstbank.com or send us a private message via Facebook

 

Visit us

in any of our
branches

 

Frequently Asked Questions

We answer
your questions

Member FDIC in USVI Only. The new Digital Banking service is subject to FirstBank’s Terms, Conditions and Restrictions. Your funds will be available according to FirstBank’s Funds Availability Policy, included in the Deposit Accounts Agreement.
             
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Copyright © 2021 First BanCorp. All rights reserved. Member FDIC in USVI only. Opening Account Notice: Federal Law requires that all financial institutions obtain, verify, and keep records regarding the information that identifies all persons who open accounts. This means that when you open an account, we will ask for your name, address, date of birth and social security or tax identification number as well as other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. In all cases, protection of our customers’ identity and confidentiality of their information is our commitment. Apple and the Apple logo are trademarks of Apple, Inc., registered in the US and other countries. APP Store ™ is a service mark of Apple, Inc. Google and the Google Play brands are registered trademarks of Google LLC.