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Manage Your Accounts

Have quick access to your account balances and information and manage services online anytime, anywhere.

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Account Information

Check your account balances and download the transaction history of your deposit accounts, credit cards, loans, and lines of credit. You can also issue and schedule payments and transfers, make deposits, enable electronic account statements, and set up account alerts and notifications.

Enjoy all the innovation
Digital Banking has to offer.

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Services for your Accounts

Request additional services online, any time

  • Create travel notifications
  • Request copies of your account statements
  • Request a copy of cashed checks
  • Redeem Power One Points
  • Request a certification from checking or savings accounts
  • Reorder checks
  • Manage stop payments
  • Authorize FirstBank to contact you

Enjoy all the innovation Digital Banking has to offer.

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Help Center

If you need assistance, you may contact us using your preferred channel:

If you need assistance, you may contact us using your preferred channel:

 

Call us

1-866-695-2511

 

Email us

customercare@1firstbank.com or send us a private message via Facebook

 

Visit us

in any of our
branches

 

Frequently Asked Questions

We answer
your questions

Member FDIC in USVI Only. The new Digital Banking service is subject to FirstBank’s Terms, Conditions and Restrictions. Your funds will be available according to FirstBank’s Funds Availability Policy, included in the Deposit Accounts Agreement.