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Payments

Enjoy the convenience of making payments anytime, anywhere.

Start here

Types of Payments:


  1. Bills
    Issue payments to over 2,000 registered merchants and/or to any loans and credit cards you may have in other financial institutions from your FirstBank accounts.
  2. Loans, Credit Cards and Lines of Credit
    Pay your FirstBank mortgage loans, personal loans, boat loans, auto loans and leases, credit cards, and lines of credit with your FirstBank accounts or with accounts from other financial institutions in Puerto Rico, U.S. Virgin Islands and the United States.
In addition, you can schedule your payments to run automatically as often and on the dates you want.

Help Center

If you need assistance, you may contact us using your preferred channel:

If you need assistance, you may contact us using your preferred channel:

 

Call us

1-866-695-2511

 

Email us

customercare@1firstbank.com or send us a private message via Facebook

 

Visit us

in any of our
branches

 

Frequently Asked Questions

We answer
your questions

Member FDIC in USVI Only. The new Digital Banking service is subject to FirstBank’s Terms, Conditions and Restrictions. Your funds will be available according to FirstBank’s Funds Availability Policy, included in the Deposit Accounts Agreement.