PageContent1How do I register? The automated system has been changed, taking into consideration your convenience and safety. To register, just follow the Telephone Banking menu options. You'll need the following information at hand:At least one account numberSocial Security numberDate of birthOnce you enter this information, you will be able to choose a 6 to 10 digit user number, as well as a secret 4-digit PIN number. Once you finish, you are ready to use the Telephone Banking system.For further assistance, just press 0 to speak with a Customer Service Representative. What can I use as a user number?The user number you choose must be of from 6 to 10 digits long. You should use an easy number to remember. However, for security purposes, we do not recommend to use phone numbers, social security numbers or date of birth Which accounts can I access through Telephone Banking?Telephone Banking allows you to access the same accounts you can access through Online Banking and Mobile Banking. Can I make payments through Telephone Banking with a Virgin Islands account?For the moment, our Telephone Banking bill payment service is available only in Puerto Rico. For more information, visit any of our branches, or call 340-775-8899 (for the USVI), 284-495-8899 (for the BVI), or toll-free at 1-866-695-2511.