Ginoris Lopéz-Lay, Executive Vice President of Strategic Planning and Management at FirstBank
Carola Matta, Vice President of Digital Transformation and Innovation at FirstBank
At FirstBank, every step forward in our digital transformation responds to a clear vision – to offer solutions that anticipate business needs and simplify day-to-day management. For us, innovation starts with listening to our customers and understanding how technology can make their operations more agile, secure and efficient.
Immediacy, trust and simplicity are essential elements for entrepreneurs today. That’s why our digital platforms are designed from a human approach, integrating advanced technology with intuitive experiences that support decision making and sustainable business growth.
Below, we’re highlighting Business Digital Banking – FirstBank’s primary digital tool for business financial management, along with the benefits of its mobile app.
Business Digital Banking1 is our digital platform designed for companies to manage their finances with greater control, efficiency and security. Available on Web and mobile app versions, it allows you to manage daily operations from anywhere and at any time.
Through this platform, customers can access balances, transactions, and accounts payable and receivable, while making transfers and managing payments – all from a secure digital environment that provides a clear view of a company’s financial operation.
Access account statements and analysis reports
Bank reconciliation tools (full, partial and deposits)
Download images of checks and documents
Internal transfers between business accounts in real time
Schedule and approve ACH and wire transfers
Electronic invoice payments and recurring payment management
Deposit checks by photo using the mobile app
Approvals flow for ACH and wire transfers, as well as Positive Pay exceptions.
Details and images displayed before approval
Positive Pay for checks and ACH as a fraud prevention tool
The Business Digital Banking mobile app extends these capabilities to the mobile environment, providing flexibility and control to entrepreneurs who need to stay connected to their business at all times.
Access to business banking from anywhere
Real-time notifications and alerts
Advanced security for your transactions, including biometrics such as FaceID and Touch ID
Check deposits by photo, with daily and monthly limits
Fast approvals for ACH and wire transfers, and Positive Pay exceptions
Display of details and images before approval
Each improvement integrated into our digital platform seeks to simplify daily operations, reinforce security, and offer tools that bring real value to businesses. Our digital transformation vision has a clear purpose – to always be one step ahead of you, and to help you drive your growth.
We want to continue evolving together with your business. If you have any ideas or suggestions on how our digital solutions can help you operate more efficiently, please share them with us at apoyoalcliente@1firstbank.com. Your feedback is key to creating experiences that truly make a difference.
With a focus on strategic planning and organizational transformation, she leads the integration of business initiatives, innovation and corporate strategy in supporting the organization’s objectives.
For digital transformation, she promotes initiatives for technological adoption and process modernization, developing solutions that strengthen operational efficiency and customer experience.
The contents in this section are provided for informational and educational purposes only and do not apply to all types of situations. The contents should not be construed as any type of advice or suggestion to take (or refrain from taking) any particular action, as it does not include or take into account all factors that may be relevant to your individual needs.