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Digital Banking
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Keeping your contact information updated is essential for your security and to fully enjoy the benefits of Digital Banking. Your phone number and email address are the direct link between you and FirstBank: they allow you to receive important notifications, activate digital services securely, and ensure a smooth banking experience.
Here are five key reasons to verify and update your information today:
1. Ensure your access to digital services
Some digital services require an identity verification process using the information you have registered. If your data is incorrect, you may encounter difficulties when activating important features.
2. Enhance your security
Having updated contact information allows the bank to send you alerts about movements in your accounts, unrecognized access, or other situations relevant to your financial security.
3. Avoid inconveniences
Whether you have changed your phone number or email address, if you do not update this information, you may stop receiving essential notifications or even limit your access to certain services.
4. Show commitment to your financial health
Keeping your data up to date demonstrates responsibility and attention to your financial well-being and facilitates a transparent and proactive relationship with your bank.
5. It's easy and quick
Follow these simple steps from the web version of Digital Banking:
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Enter your credentials
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Press the menu icon (☰), then select Settings > Personal Information
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Verify your phone number and email address
Important: This process is only available on the web version of Digital Banking.
If your information is not updated, contact the FirstLine Solutions Center at 787.725.2511 or toll-free at 1.866.695.2511.
Digital Banking is secure, reliable, inspired by you.
The contents in this section are provided for informational and educational purposes only and do not apply to all types of situations. The contents should not be construed as any type of advice or suggestion to take (or refrain from taking) any particular action, as it does not include or take into account all factors that may be relevant to your individual needs.