Keeping your contact information updated is essential for your security and to fully enjoy the benefits of Digital Banking. Your phone number and email address are the direct link between you and FirstBank: they allow you to receive important notifications, activate digital services securely, and ensure a smooth banking experience.

Here are five key reasons to verify and update your information today:

Some digital services require an identity verification process using the information you have registered. If your data is incorrect, you may encounter difficulties when activating important features.

Having updated contact information allows the bank to send you alerts about movements in your accounts, unrecognized access, or other situations relevant to your financial security.

Whether you have changed your phone number or email address, if you do not update this information, you may stop receiving essential notifications or even limit your access to certain services.

Keeping your data up to date demonstrates responsibility and attention to your financial well-being and facilitates a transparent and proactive relationship with your bank.

Follow these simple steps from the web version of Digital Banking:

Important: This process is only available on the web version of Digital Banking.

If your information is not updated, contact the FirstLine Solutions Center at 787.725.2511 or toll-free at 1.866.695.2511.

Digital Banking is secure, reliable, inspired by you.