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With You
from Day One

From the beginning, we have addressed our customers’ needs by providing personalized service and innovative solutions designed to improve and simplify their lives.

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To Us, Your
Life Comes First

We are your ally, offering you products and services that are tailored to your needs so you may achieve your financial goals.

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Our customers
are our reason for existing.


Growing with our customers is our greatest satisfaction, supporting them at every important stage, whether it be purchasing their first home or planning their children's education, a vacation, or their retirement.

We are committed to providing our customers with the best banking experience, offering them innovative solutions to meet their financial needs and help them achieve their personal or business goals.


Aurelio Alemán
President and Chief Executive Officer

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We Value Diversity

We embrace diversity as a force for improvement that allows us to better serve the communities in which we do business. Plus, we are proud that our workforce is sustained by diversity.

We encourage participation throughout the year in activities meant to empower and celebrate diversity, such as events for development of women and activities to attract employees of different ages as well as veterans.

At FirstBank, we uphold a vision of inclusion, acceptance, and respect for everyone around us, regardless of age; sex; gender identity; sexual orientation; race; ethnicity or color; national and/or social origin; marital status; social status; disability; political or religious affiliation, beliefs, or ideology; condition as a victim or perceived victim of domestic violence, sexual assault, or harassment; or protected veteran status.

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Our Vision

To become a financial institution recognized as the provider of an outstanding customer experience by achieving the highest level of customer satisfaction and loyalty while enhancing shareholder value and supporting the communities we serve.

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Our Mission

We partner with our customers to achieve their financial goals through responsive, knowledgeable, and caring employees who are committed to shareholder values and the well-being of our communities.

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Our Values

All First BanCorp employees are committed to represent our service values. As team members, our employees are:

  • Honest

  • Respectful

  • Responsible

  • Collaborative

  • Agile

  • Innovative

  • Committed to quality

  • Customer focused

  • Involved in their communities

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Our Story

  • 1948

  • 1962

  • 1983

  • 1987

  • 1990

  • 1994

  • 1998

  • 2001

  • 2002

  • 2004

  • 2005

  • 2006

  • 2008

  • 2010

  • 2011

  • 2015

  • 2018

  • 2020

  • 2021

 
  • 1948

    Founding of First Federal Savings and Loans Association, the first savings and loan institution established in Puerto Rico.

  • 1962

    First Federal opened its first branch in Saint Thomas, the first savings and loan institution to begin operations in the U.S. Virgin Islands.

  • 1983

    The entity evolved and became a commercial bank, changing its name to First Federal Savings Bank.

  • 1987

    First Federal became a savings bank and went public, with its stock being quoted at the New York Stock Exchange (NYSE) under the symbol FBP.

  • 1990

    The family grew with Money Express.

  • 1994

    The entity changed its name to FirstBank Puerto Rico.

  • 1998

    The Bank became incorporated as a holding company under the name First BanCorp.

  • 2001

    FirstBank Insurance Agency, Inc. began operations.

  • 2002

    FirstBank acquired the operations of Chase Manhattan Bank in the U.S. Virgin Islands.

  • 2004

    First BanCorp launched a lending office in Miami.

  • 2005

    Acquisition of UniBank (Ponce General Corporation) and its subsidiaries in the state of Florida.

  • 2006

    FirstBank established its presence in Southern Florida with 10 new branches and changed its name to FirstBank Florida.

  • 2008

    The acquisition of the Virgin Islands Community Bank gives FirstBank the greatest number of branches in the Virgin Islands.

  • 2010

    We inaugurated the modern FirstBank Service Center, which serves as our Corporation’s local headquarters.

  • 2011

    Our institution’s trajectory and reputation achieved an injection of new capital in the amount of 525 million dollars.

  • 2015

    Acquisition of 10 branches and more than $500 million in deposits from Doral Bank Puerto Rico.

  • 2018

    FirstBank celebrates its 70th anniversary and 25 years in the New York Stock Exchange.

  • 2020

    FirstBank acquires the operations of Banco Santander in Puerto Rico, consolidating its leadership position in the financial industry.

  • 2021

    The integration of Banco Santander de Puerto Rico to FirstBank was completed.

 
 

Get to Know Us Better

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Corporate Information

See our financial data and Annual Reports.

See more

             
icon Routing number: 221571473
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