Personal Loan
Since 1948
From the beginning, we have addressed our customers’ needs by providing them with personalized services and innovative solutions designed to improve and simplify their lives.
Assets
$19.3 billion
Markets
Puerto Rico, Florida and Virgin Islands
Employees
3,075
Our history
1948
Founding of First Federal Savings and Loans Association, the first savings and loans institution in Puerto Rico.
1962
First Federal opened its first branch in Saint Thomas, the first savings and loans institution to begin operations in the U.S. Virgin Islands.
1983
The entity evolved and became a commercial bank, changing its name to First Federal Savings Bank.
1987
First Federal became a savings bank and went public. Its stock was quoted on the New York Stock Exchange (NYSE) under the symbol FBP.
1990
The family grew with Money Express.
1994
The company changed its name to FirstBank Puerto Rico.
1998
The Bank became incorporated as a holding company under the name First BanCorp.
2001
FirstBank Insurance Agency, Inc. began operations.
2002
FirstBank acquired the operations of Chase Manhattan Bank in the U.S. Virgin Islands.
2004
First BanCorp launched a lending office in Miami.
2005
Acquisition of UniBank (Ponce General Corporation) and its subsidiaries in the state of Florida.
2006
FirstBank established its presence in Southern Florida with 10 new branches and changed its name to FirstBank Florida.
2008
The acquisition of the Virgin Islands Community Bank gave FirstBank the greatest number of branches in the Virgin Islands.
2010
The modern FirstBank Service Center was inaugurated, serving as our corporation’s local headquarters.
2011
The institution’s trajectory and reputation achieved an injection of new capital in the amount of $525 million dollars.
2015
FirstBank acquired 10 branches and over $500 million in deposits from Doral Bank Puerto Rico.
2018
FirstBank celebrated its 70th anniversary and 25 years on the New York Stock Exchange.
2020
FirstBank acquired the operations of Banco Santander in Puerto Rico, consolidating its leadership position in the financial industry.
2021
The integration of Banco Santander de Puerto Rico to FirstBank was completed.
With over 70 years of service, we strengthened our commitment to our clients and Puerto Rico.
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It is in our nature to invest in what is truly valuable.
We are actively committed to improving the well-being and quality of life of the communities and customers we serve through partnerships, empowerment initiatives, educational programs, financial services, and corporate donations.
Our People
We strive to be recognized as a leading and diversified financial institution offering a superior experience to our clients and employees. We believe that the key to our success is caring about our employees as much as we care about our customers.
Our People
Our Community
As a commercial bank, we recognize the unique challenges small businesses face and strive to assist them to succeed and promote financial inclusion. We also aim to support and reinforce our commitment to the community by donating hours of volunteer.
Our Community
Our Environment
“One With the Environment”, our Social Responsibility Program, promotes ecological conservation and natural resources protection. Our efforts are focused on three main categories: reforestation, recycling, and energy management.
Our Environment
At FirstBank, we all play a vital role.
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Message from the CEO
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Mission
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Vision
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Values
Our customers are our reason for being.
Growing with our customers is our greatest satisfaction, supporting them at every important stage, whether it be purchasing their first home or planning their children’s education, a vacation, or their retirement.
We are committed to providing our customers with the best banking experience, offering them innovative solutions to meet their financial needs, and helping them achieve their personal or business goals.
Aurelio Alemán
President and Chief Executive Officer
Mission
To partner with our clients to achieve their financial goals with the expertise, knowledge, and to pay attention to our employees, who are committed to providing shareholder value and well-being to our communities.
Vision
To be recognized as a financial institution that provides excellent customer experience, achieving the highest levels of satisfaction and loyalty, while improving our shareholders' return on investment and supporting the communities we serve.
Values
All First BanCorp employees are committed to representing our service values. As team members, our employees are:
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Honest
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Respectful
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Responsible
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Collaborative
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Innovative
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Agile
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Committed to quality
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Customer-focused
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Involved in the community
Newsroom
We recognize the importance of media in our society.
So we have a duty to cooperate with them to fulfill their role of informing the public. For more information about our Corporation, feel free to contact us:
Corporate Communication
Ginoris López Lay
EVP & Director
Strategy Management
PO Box 9146
San Juan, PR; 00908-0146
E-mail: ginoris.lopezlay@firstbankpr.com
Investor Relations
Ramón Rodríguez
Corporate Strategy and Investor Relations
PO Box 9146
San Juan, PR 00908-0146
E-mail: ramon.rodriguez@firstbankpr.com
