Close
Blog
Routing number: 221571473
Close
Personal
Digital Banking
Not enrolled? Sign up here.
Apply Online:
Personal Loan
Manage your products and services:
Business
Business Digital Banking
Not enrolled? Request more information.
Blocked? Contact us at 1-866-939-8039
Apply Online:
Manage your products and services:
At FirstBank, we understand that managing your mortgage should be a simple and efficient process. That’s why we’ve created the Digital Servicing Portal – a platform designed to give you immediate access to your mortgage loan information and streamline your processes. Below, we have outlined the benefits of this tool to help you maximize its features.
What is the Digital Servicing Portal?
The Digital Servicing Portal is a self-service platform that allows you to manage your mortgage from any place, and at any time. With 24-hour access, this tool provides quick and effective solutions, giving you full control over your loan.
Portal Benefits
1. Simplified Management
-
Make payments, set up automatic debits, and schedule up to 9 monthly payments.
-
Request principal payments and manage all your payments with ease.
2. Digital Documentation
-
Download account statements, tax reports and important documents at any time.
-
Activate E-Consent to receive correspondence electronically, reducing paper usage and contributing to the environment.
3. Centralized Information
-
Check your principal balance, payment history (exportable to Excel), tax and insurance information, and more.
-
Access a downloadable amortization table to better plan your payments.
4. Financial Tools
-
Refinancing calculators and financial goals to help you optimize your mortgage.
-
An educational section with resources organized by topic so you can learn more about managing your loan.
5. Personalized Assistance
-
Request help with your payments directly from the portal.
-
Set up alerts and notifications to stay current with your mortgage.
How to Register
-
Access www.1firstbank.com.
-
Select the Log In option and then Mortgage Management.
-
Register your mortgage account following the steps indicated.
-
Accept the Terms & Conditions, confirm your information, and you’re ready to go!
Your Opinion Matters
Within the portal, you’ll find a satisfaction survey. Your feedback helps us improve and continue to innovate to provide you with the best possible service.
Get Started Today!
FirstBank’s Digital Servicing Portal is more than just a tool; it’s a solution designed to simplify your life. Sign up today and find out how you can comfortably manage your mortgage more efficiently and securely.
If you have any questions or need assistance, contact us at 787-283-4120, or through our email at: mortgageservicing@firstbankpr.com.
Call us: 1-787-725-2511
Follow us:
Facebook https://www.facebook.com/firstbank/
Instagram @firstbank_pr
Visit us: https://www.1firstbank.com/pr/en
The contents in this section are provided for informational and educational purposes only and do not apply to all types of situations. The contents should not be construed as any type of advice or suggestion to take (or refrain from taking) any particular action, as it does not include or take into account all factors that may be relevant to your individual needs.