Complete transactions such as deposits, withdrawals, transfers, and payments directly at our branches.
For your convenience, we offer self-service options available 24/7. Learn more
Compra cheques de gerente o giros postales para tus necesidades personales o comerciales en nuestras sucursales, de forma rápida y segura.
Purchase cashier's checks for your personal or business needs at our branches, quickly and securely.
Request official letters related to your accounts or financial products at any branch.
For your convenience, you can request a bank customer certification through Digital Banking or by calling the FirstLine Solutions Center. Estimated delivery time is up to 10 business days. Learn more.
Supporting you during difficult times is part of our commitment to you. When a loved one passes away, our team is here to provide guidance and support
Review the Account Holder's Death Procedures Guide, which will help you identify the documents required to complete this process in a clear and organized manner.
Protect your important documents and valuables in our safe deposit boxes, available at select branches and subject to availability. Visit our Branch Locator to find branches that offer this service.
We offer different box sizes and a private space to access the contents with complete discretion.
Buy or sell euros at the following selected branches¹ Monday through Saturday during regular business hours:
San Juan - Milla de Oro
Guaynabo - Galería San Patricio
Ponce - Plaza del Caribe
Mayagüez Mall
Requirements for buying and selling euros:
Be a FirstBank checking or savings account holder.
Present a valid ID.
Euros must be purchased through a debit transaction from your account.
Euros sold to the bank must have been originally purchased from FirstBank. ²
Pay your traffic fines at our branches easily and conveniently.
Purchase stamps and receipts easily and with no additional fees at participating branches.
For assistance with service-related transactions, you can schedule an appointment before visiting the branch.
Appointments
Schedule an appointment or reserve your spot before arriving at the branch.
Platinum and Preferente clients
Exclusive queue for teller and service area.