Home


Digital Banking

Start enjoying the benefits that our Digital Banking platform has to offer

Learn more

Start enjoying Digital Banking


  1. Manage your accounts with instant access to balances and account information. Take advantage of FirstBank’s new online banking services, including travel notifications and check or debit cancellation, among others.
  2. Take Mobile First Deposit with you wherever you go and quickly deposit your checks from your mobile device.
  3. Transfer funds between FirstBank accounts or through accounts associated with other financial institutions in Puerto Rico, the U.S. Virgin Islands and the continental U.S.
  4. Pay off your loans using your FirstBank accounts or by using accounts associated with other financial institutions in Puerto Rico, U.S. Virgin Islands and the continental U.S.
  5. Manage your personal budget and verify your income and expenses using My Finances.
  6. Receive alerts and balance notifications and monitor your transactions via email or right from your mobile phone.
  7. Stay mobile with the FirstBank app and enjoy fast and secure access to your accounts using Touch ID or Face ID on supported devices.

Need help?

Enjoy all the innovation
Digital Banking has to offer.

Start here

Features and Benefits

Manage your accounts

  • Access your accounts and transactional information quickly and securely.
Learn more

Transfers

  • Save time transferring money between FirstBank accounts and other financial institutions in Puerto Rico, U.S. Virgin Islands and the United States.
Learn more

Payments

  • Pay your loans and bills anytime and anywhere.
Learn more

Deposits

  • Now you have more deposit options with Mobile First Deposit.
Learn more

E-statements and Notifications

  • Stay informed of your accounts’ balances and transactions.
Learn more

Manage your budget

  • Monitor your income and expenses and create your savings goals with the new Personal Financial Management Tool.
Learn more



Help Center

If you need assistance, you may contact us using your preferred channel:

If you need assistance, you may contact us using your preferred channel:

 

Call us

1.866.695.2511

 

Email us

customercare@1firstbank.com or send us a private message via Facebook

 

Visit us

in any of our
branches

 

Frequently Asked Questions

We answer
your questions

Member FDIC in USVI only. The new Digital Banking service is subject to FirstBank’s Terms, Conditions and Restrictions. Your funds will be available according to FirstBank’s Funds Availability Policy, included in the Deposit Accounts Agreement.