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Telephone Banking

USVI 1.866.695.2511
BVI 1.284.495.8899​​
Individual Banking Services for You Telephone Banking
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​​​​​​​​​​​​​​​​Do your banking at any time and place.

Enjoy an improved automated system that allows you to safely access your bank accounts information 24 hours a day, 7 days a week; either from home or any mobile phone.​


TELEPHONE BANKING allows you to:


  • Verify balances and transactions

  • Obtain information of new products and services

  • Request account statements by fax

  • Reorder checks

  • Verify dates of loan payments

  • Request letters of interests, loan pay off and balance of your auto loan

  • Speak with a Customer Service Representative

We make it easy to register by calling: 340.775.8899 (for USVI), 284.495.8899 (for BVI), or toll-free at 1.866.695.2511.


Any doubts​? ​See our Frequently Asked Questions (FAQs)!

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USVI 1.866.695.2511
BVI 1.284.495.8899​​

LEGAL USVI

Member FDIC for USVI and Puerto Rico only. Telephone Banking is subject to FirstBank’s terms and conditions. FirstBank Virgin Islands is a division of FirstBank Puerto Rico. Available only for individual accounts.


LEGAL BVI

Telephone Banking is subject to FirstBank’s terms and conditions. First Bank British Virgin Islands is a division of FirstBank Puerto Rico. Available only for individual accounts.

LEGAL USVI

Member FDIC for USVI and Puerto Rico only. Telephone Banking is subject to FirstBank’s terms and conditions. FirstBank Virgin Islands is a division of FirstBank Puerto Rico. Available only for individual accounts.


LEGAL BVI

Telephone Banking is subject to FirstBank’s terms and conditions. First Bank British Virgin Islands is a division of FirstBank Puerto Rico. Available only for individual accounts.​