Since 1948

From the beginning, we have addressed our customers’ needs by providing them with personalized services and innovative solutions designed to improve and simplify their lives.

Photograph of a FirstBank branch.


$19.0 billion

Map of America indicating Puerto Rico, Florida and the Virgin Islands.


Puerto Rico, Florida and Virgin Islands

FirstBank employees smiling.



Our history

It is in our nature to invest in what is truly valuable.

We are actively committed to improving the well-being and quality of life of the communities and customers we serve through partnerships, empowerment initiatives, educational programs, financial services, and corporate donations.


Our People

We strive to be recognized as a leading and diversified financial institution offering a superior experience to our clients and employees. We believe that the key to our success is caring about our employees as much as we care about our customers.

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Our People

Our Community

As a commercial bank, we recognize the unique challenges small businesses face and strive to assist them to succeed and promote financial inclusion. We also aim to support and reinforce our commitment to the community by donating hours of volunteer work.

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Our Community

Our Environment

“One With the Environment”, our Social Responsibility Program, promotes ecological conservation and natural resources protection. Our efforts are focused on three main categories: reforestation, recycling, and energy management.

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Our Environment

At FirstBank, we all play a vital role.

FirstBank President Aurelio Alemán smiling.
Our customers are our reason for being.

Growing with our customers is our greatest satisfaction, supporting them at every important stage, whether it be purchasing their first home or planning their children’s education, a vacation, or their retirement.


We are committed to providing our customers with the best banking experience, offering them innovative solutions to meet their financial needs, and helping them achieve their personal or business goals.

Aurelio Aleman Firma

Aurelio Alemán
President and Chief Executive Officer

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To partner with our clients to achieve their financial goals with the expertise, knowledge, and to pay attention to our employees, who are committed to providing shareholder value and well-being to our communities.

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To be recognized as a financial institution that provides excellent customer experience, achieving the highest levels of satisfaction and loyalty, while improving our shareholders' return on investment and supporting the communities we serve.

Senior couple smiling and looking at a laptop.

All First BanCorp employees are committed to representing our service values. As team members, our employees are:


  • Honest

  • Respectful

  • Responsible

  • Collaborative

  • Innovative

  • Agile

  • Committed to quality

  • Customer-focused

  • Involved in the community



We recognize the importance of media in our society.

So we have a duty to cooperate with them to fulfill their role of informing the public.​ For more information about our Corporation, feel free to contact us:


Corporate Communication
Ginoris López Lay
EVP & Director
Strategy Management
PO Box 9146
San Juan, PR; 00908-0146

Investor Relations
Ramón Rodríguez
​Corporate Strategy and Investor Relations
PO Box 9146
San Juan, PR 00908-0146

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Discover the experience of being ONE.

We are looking for service-minded and committed people to be part of our team of Firstbankers.

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Need help?

At FirstBank we are here to serve you. Find contact information by product and/or service.


Committed to our communities, our environment and our people.

Committed to improving the well- being and quality of life of the communities and our clients.

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